Frequently asked questions

Answers to what everyone asks.

About how HorseShake works, what it doesn't do, how confidence works and what to expect.

General
What exactly does HorseShake do?+
HorseShake calculates your horse's ration based on what you enter — forage, concentrate, balancer and supplements together. Then we set that against official nutrient standards (NRC 2007, CVB) and show per nutrient: intake, reference value, source status and confidence. No diagnosis. No medical advice. Just insight.
Who is HorseShake for?+
For riders and owners of healthy sport and recreational horses who want to know whether the base of the ration adds up. Not for medical situations — with complaints, illness or medication the vet is the first step.
Do I have to create an account?+
For the free Quickscan you don't need an account. For paid services (DeepScan, Feeding schedule) you need an email address so we can deliver your report.
Quickscan
What do I get from the free Quickscan?+
1–3 indicative signals from your ration. The biggest point of attention, possible overlap and a confidence score based on what you entered. Not a full analysis — that's DeepScan. But an honest first impression.
What if I don't know exactly what my horse gets?+
Enter what you know and estimate what you don't. HorseShake shows confidence based on the quality of your input. The less you fill in, the lower the confidence — but you can always start. Unknown is not the same as deficient.
I don't have a forage analysis — can I still start?+
Yes. We then work with CVB averages for your forage type. That's honest — but it also means confidence for forage-related nutrients is lower. We show that clearly.
DeepScan
Is the forage analysis really included in DeepScan?+
Yes. If you already have a forage analysis from a laboratory, add it to your request as a report, photo or manual entry. We process those data at no extra charge; no separate order is needed. Processing a forage analysis is included.
How long does the manual review take?+
We don't promise a hard delivery time — that's part of the beta approach. Your report is checked before delivery. We notify you as soon as it's ready. No automated report as a hard promise on timing.
What's the difference between Quickscan and DeepScan?+
Quickscan: free, 1–3 signals, broad confidence, instant result. DeepScan: all 13+ nutrients, your existing forage analysis processed, source status per nutrient, overlap per product, manual review — for €79.
What's the difference between DeepScan and Feeding schedule?+
DeepScan analyses the ration. The Feeding schedule translates that into a practical daily plan at the barn — what, when and how much, spread across feedings. The Feeding schedule is only available after a DeepScan.
Confidence
What does low confidence mean?+
Low confidence means we're working with incomplete data — unknown forage, estimated dosages or little input. Unknown is not the same as deficient. We show uncertainty as uncertainty, not as a hard verdict.
How do I raise the confidence?+
Uploading a forage analysis has the biggest impact. Also: exact dosages per product, weight, sex, age and detailed workload (hours, frequency, discipline). All this input raises the reliability of the result.
Claim safety
Is HorseShake veterinary or medical advice?+
No. HorseShake is an indicative ration analysis based on input and official nutrient standards. Not a veterinary service. Not medical advice. Not a diagnosis.
With complaints, illness, medication, EMS, laminitis or acute problems: always consult your vet first.
Can I use HorseShake for a sick or medication-dependent horse?+
No. With medication, EMS, laminitis, colic or acute complaints we refer you to your vet. HorseShake is not suitable for medical situations. We give no automated advice on red flags.
Red flag = no ration advice from HorseShake. Vet is the first step.
DeepScan Sport+
Is DeepScan Sport+ a performance product?+
No. Sport+ is the same base with extra sport context — workload, sweating, sodium/electrolytes, discipline. No performance promise, no FEI guarantee, no sports-medical advice.
What about FEI?+
We flag supplements with an FEI point of attention so you can check them in the official FEI database. HorseShake gives no competition clearance, doping advice or guarantee; only a signal.
Data & privacy
What happens to my data?+
We process your data only for the analysis. No sale to third parties. No medical AI diagnosis. More information is in our privacy statement. We keep data for a maximum of 24 months after last activity.
Can I have another analysis later?+
Yes. When Recheck becomes available, you can choose a new analysis when the situation changes: new forage, a new season, different training or different feed. Recheck is not part of this beta yet.

More questions? Just start.

The free Quickscan already gives you a first impression. No account, no payment.

Start free Quickscan